LuckyVegas Online Casino Cookies Policy

At Lucky Vegas, we are committed to being transparent about how we use cookies and similar technologies on our website. This Cookies Policy explains what cookies are, how we use them at luckyvegas.com, and what choices you have regarding their use. By continuing to browse our site, you acknowledge and accept our use of cookies as described in this document. If you have any questions about our data practices, you can reach our data protection team at dpo@luckyvegas.com.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, smartphone, or tablet — when you visit a website. At LuckyVegas, we use cookies to help our platform function correctly, to remember your preferences, and to deliver a more personalised experience every time you return. Cookies allow us to recognise your device and store certain information about your session or your account preferences.

Cookies are widely used by websites and online services across the internet. Without certain types of cookies, some features of our platform — such as keeping you logged in to your Lucky Vegas account — would not be possible. We rely on both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period of time.

Why We Use Cookies

Here at LuckyVegas, we use cookies for a number of important reasons. These include ensuring the technical operation of our platform, improving your user experience, understanding how players interact with our site, and complying with our obligations under our gambling licence issued by the Gambling Commission of Great Britain (account number 39326), held by Skill on Net Ltd.

Our LuckyVegas platform may use cookies and similar tracking technologies for the following purposes:

• To keep you securely signed in during your Lucky Vegas login session
• To remember your language, currency, and display preferences
• To detect and prevent fraudulent activity and protect your account
• To ensure our services function correctly across desktop and mobile browsers
• To support compliance monitoring required by our regulatory licence
• To deliver personalised promotions, including the LuckyVegas bonus offers and free spins available in your account
• To measure and analyse how players use our site so we can improve it
• To support responsible gambling tools and customer interaction monitoring

Types of Cookies We Use

Strictly Necessary Cookies

We use strictly necessary cookies to operate our website and provide you with the services you have requested. These cookies are essential for functions such as processing your Lucky Vegas login, managing your session when you deposit or withdraw, and applying security measures to your account. Without these cookies, our platform cannot function as intended. We do not require your consent to place strictly necessary cookies, as they are fundamental to delivering the service.

Functional Cookies

Our LuckyVegas platform uses functional cookies to remember choices you make and to provide enhanced, more personal features. For example, we may store your preferred currency — whether you play in GBP or another supported currency — or remember settings you have applied in your account. These cookies help us deliver a smoother and more convenient experience each time you return to Lucky Vegas Online Casino.

Performance and Analytics Cookies

At LuckyVegas, we use performance cookies to collect information about how visitors use our website. This includes which pages are visited most frequently, how long sessions last, and where errors occur. We use this data in aggregated, anonymised form to improve the design, content, and functionality of our platform. These cookies help us understand what our players enjoy and where we can do better.

Targeting and Advertising Cookies

We may use targeting cookies to deliver content and promotions that are relevant to your interests. For instance, if you have been exploring our LuckyVegas slots library or have opted in to receive marketing communications about the LuckyVegas welcome bonus or free spins, we may use cookies to ensure the messages you see are tailored accordingly. These cookies may also help us limit the number of times you see a particular advertisement and measure the effectiveness of our campaigns.

Third-Party Cookies

Some cookies placed on your device when you visit our site are set by third parties. Our LuckyVegas Casino platform integrates with game providers — including Evolution, NetEnt, Nolimit City, Push Gaming, and others — and these studios may place their own cookies as part of delivering their content. We also work with analytics and security partners who may set cookies independently. We do not control third-party cookies and recommend reviewing the privacy policies of those providers directly.

Cookies and Your Lucky Vegas Account

When you register and log in to your Lucky Vegas Casino account, certain cookies are essential to maintaining the security and continuity of your session. These include cookies that authenticate your identity, apply your account restrictions, and track your wagering activity in connection with any active LuckyVegas bonus. Our responsible gambling tools, including deposit limits and self-exclusion settings, also rely on cookies to function correctly across your session.

We take our responsibilities under our Gambling Commission licence seriously. Our customer interaction monitoring framework, which helps us identify signs of gambling-related harm, may also rely on session data supported by cookies. This forms a core part of our safer gambling commitment at LuckyVegas UK.

Managing Your Cookie Preferences

At Lucky Vegas, we believe you should have control over how cookies are used on your device. Most web browsers allow you to manage cookie settings directly through the browser's preferences menu. You can choose to block or delete cookies at any time. Please note, however, that disabling certain cookies — particularly strictly necessary cookies — may affect your ability to use key features of our site, including the Lucky Vegas login process and payment functions.

When you first visit our site, we present a cookie consent banner that allows you to accept, reject, or customise non-essential cookies. You may change your preferences at any time by accessing the cookie settings option available on our site. The following options are typically available through your browser or our cookie tool:

• Accept all cookies, including analytics and advertising cookies
• Accept only strictly necessary and functional cookies
• Reject all non-essential cookies
• Delete existing cookies stored on your device

For guidance on managing cookies in specific browsers, please refer to the support pages for your browser provider. Instructions are typically available for Chrome, Firefox, Safari, Edge, and other major browsers.

Cookies and Our UK Compliance Obligations

Our LuckyVegas Casino UK platform operates exclusively for players in Great Britain under our Gambling Commission licence. Our cookie practices comply with applicable UK law, including the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. We only process personal data collected through cookies where we have a lawful basis to do so, whether that is your consent, our legitimate interests, or a legal obligation.

We at LuckyVegas are registered and operated by Skill on Net Ltd, a company registered in Malta under registration number C50024. A UK processing agent, Skill on Net Limited (registered number 14264775), operates from Suite A, 4–6 Canfield Place, London NW6 3BT, and handles deposit and withdrawal processing for UK players. Any data collected through cookies that constitutes personal data is handled in accordance with our full Privacy Policy.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make material changes, we will update this page and, where appropriate, notify you through your registered account. We encourage you to review this page periodically. Your continued use of our Lucky Vegas platform following any update constitutes your acknowledgement of the revised policy.

Contact Us

If you have any questions or concerns about how we use cookies, or if you wish to exercise any rights you may have regarding your personal data, please contact our Data Protection Officer at dpo@luckyvegas.com. Our support team is also available via live chat from 06:00 to 00:00 GMT. We are committed to responding to all data-related enquiries promptly and transparently.