LuckyVegas Casino Terms and Conditions

Welcome to LuckyVegas Casino. These Terms and Conditions govern your use of our website at luckyvegas.com, including all games, promotions, and services we provide. By registering an account and using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before you begin playing. If you have any questions, our support team is available via live chat from 06:00 to 00:00 GMT, or by e-mail at dpo@luckyvegas.com.

1. About Us and Regulatory Information

At Lucky Vegas, we are operated by Skill on Net Ltd, a company registered in Malta under registration number C50024. A separate UK processing agent — Skill on Net Limited, registered number 14264775, Suite A, 4-6 Canfield Place, London NW6 3BT — provides deposit and withdrawal processing services to the Maltese entity on behalf of our players.

We hold a licence issued by the Gambling Commission of Great Britain, account number 39326, held by Skill on Net Ltd. You can verify our licence status at any time by visiting the public register at registers.gamblingcommission.gov.uk/39326. Our LuckyVegas platform is fully compliant with all applicable UK gambling regulations.

2. Eligibility and Account Registration

Here at LuckyVegas Casino, we operate exclusively for players based in Great Britain. Only players from Great Britain are permitted to register and play on our casino. Every URL on our site carries the /gb/ path. By completing registration, you confirm that you meet all of the following requirements:

• You are at least 18 years of age
• You are a resident of Great Britain
• You are not registering on behalf of another person
• You are not an employee, manager, director, agent, or consultant of ours, nor a relative — including spouse, parent, partner, child, or sibling — of any such person
• All information you provide during registration is accurate, complete, and up to date
• You are not subject to any self-exclusion or account restriction that would prohibit you from gambling

We require verification to be completed before any deposit or gameplay can take place. We ask that you upload your documentation in advance to avoid any delays to your account or withdrawals.

3. Currencies, Deposits, and Payment Methods

At Lucky Vegas, we accept the following currencies: GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, and RUB. All fees and charges on our site are stated in pound sterling unless otherwise specified, and all times are stated in GMT.

We support the following deposit methods, subject to availability depending on your country:

• PayPal
• Paysafecard
• Visa
• Mastercard
• Apple Pay
• Instant Bank Transfer by Truelayer
• Bank Transfer
• Wire Transfer

The minimum deposit required to qualify for our welcome offer is £10. Processing may be delayed or halted pending final approval of an outstanding deposit. If original deposited funds are not received within 24 hours, any winnings generated through that deposit will be cancelled.

4. Withdrawals

Our LuckyVegas withdrawal process is governed by a closed-loop policy. Where the method used to deposit does not support withdrawals, full verification of an alternative method belonging to you is required before we can process a payment.

Our withdrawal terms include the following key conditions:

• Wire Transfer: minimum withdrawal of £10.00, waived above £500
• Card withdrawals: no charge
• Online wallet withdrawals: no charge
• An individual per-transaction limit is applied at registration and displayed in the more info section of your withdrawal page
• There is no limit on the number of transactions per day, week, or month
• You may request a higher or lower single-transaction amount by e-mailing our support team

We aim to process all withdrawals within a few hours. Once a withdrawal is fully processed, funds are sent to your account immediately and without delay. Large wins of £5,000 or more, or any jackpot win, may take longer to process while verified with relevant third parties. Where we identify repeated deposits and withdrawals without a commensurate amount of betting, or where all bets are of low or very low risk, bank charges of 15% of the amount may be applied without prior notice before the account is closed.

5. Bonuses and Promotions

5.1 Welcome Offer

Our LuckyVegas Casino welcome offer consists of 100 Free Spins on Big Bass Bonanza, automatically credited upon a first deposit of £10 or more. Each spin carries a value of £0.10, bringing the total spin value to £10. This offer is available on your first deposit only.

The Lucky Vegas free spins bonus is subject to the following wagering conditions:

• Wagering requirement: 10x the free-spin winnings amount
• Only slots count toward wagering
• Maximum bet while wagering: 10% (minimum £0.10) of the free winnings amount or £5, whichever is lower

All advertised first-deposit and welcome offers are subject to an automated registration check. After registration, our system reviews your account details and may determine that your account is not eligible for bonuses. An e-mail will be sent to inform you as soon as your account is created if this applies.

5.2 Bonus Wagering Rules

At Lucky Vegas, wagering progress is tracked in redeem points rather than cash. Every £1 wagered accrues 0.5 points, and the points target and the cash figure behind it are not the same number. Real money is always wagered before your bonus balance. Wagering counts toward only one bonus at a time — game-restricted bonuses are cleared first, followed by the largest bonus.

Two wagering groups apply:

• Standard wagering: bets in any game except slots and scratch games do not count
• Mixed wagering: all games count

Non-deposit bonuses carry a maximum win or withdrawal of £100 or twice the bonus amount, whichever is larger. Any amount above this will be removed, including winnings subsequently generated from those funds. Non-deposit bonuses must be wagered within 24 hours; free spins, free bets, free bingo tickets, and Golden Chips all expire within 24 hours.

5.3 Standing Promotions

Beyond the LuckyVegas casino welcome bonus, we offer four standing promotions:

• Daily Picks: a personalised daily offer feed carrying free spins and promotions, dependent on the current state of your account
• LuckyVegas Tournaments: daily competitions with freerolls and buy-ins; tournament points and bonus credit points are two separate currencies
• Monthly Rewards: recurring loyalty incentives available each month
• Prize Twister: a prize-giving mechanism whose awards are governed by our Bonus Policy

5.4 Irregular Play and Prohibited Practices

We at LuckyVegas define irregular play as any activity that exploits bonuses, including low margin betting, equal betting, zero risk or hedge betting, increasing a balance and then significantly altering bet size or game type to clear wagering, and wagering to meet an award in one currency before switching to a stronger currency. The following are named Prohibited Practices:

• Wonging
• Opposite betting
• Perfect pair counting
• Dragon Tiger suited tie counting
• Any other card counting technique

Where any of these practices are identified, we reserve the right to void and remove winnings.

6. Loyalty Programme

Our Lucky Vegas loyalty structure is built around a levels progression. Levels are based purely on game activity, progress is displayed in a bar at the top of the page and under Personal Area > Levels, and progression is one-directional — you can never go down a level, only up. Rewards are added upon reaching a new level. Alongside levels, we operate two separate point currencies: bonus credit points and tournament points.

VIP points are also granted, subject to the following conditions:

• VIP points must be converted within 180 days of being granted or they will be removed
• VIP points redemption to cash is available only for customers who registered prior to 19/03/2017
• Where any account limitation request is received, you forfeit the right to bonuses, cashbacks, or personal offers extended before the limitation, and we reserve the right to remove accrued VIP points and reduce your VIP level to the lowest

7. Responsible Gambling

We are fully committed to responsible gambling and player protection. At LuckyVegas Casino, where our customer interaction monitoring framework identifies strong indications of gambling-related harm, we may immediately restrict the account from further deposits and gameplay and will assess whether to prevent or allow completion of any bonus already in progress.

We offer the following player protection tools:

• Deposit limits
• Session time limits
• Self-exclusion
• Reality checks

If you are concerned about your gambling, please contact our support team or visit BeGambleAware.org for independent help and advice.

8. Games and Software

Our Lucky Vegas casino online library contains over 5,400 slots and games. We partner with leading studios including Peter & Sons, Evolution, iSoftBet, Games Global, NetEnt, Nolimit City, Yggdrasil, and Push Gaming. Our live casino floor is exclusively supplied by Evolution. We also offer a dedicated jackpot product with a live pooled prize figure, including progressive jackpot titles such as Mega Moolah.

Our games menu covers: All Games, New Games, Slots, and Live Casino, with a full game search. Additional categories referenced across our terms and FAQ include blackjack, roulette, baccarat, scratch games, jackpot slots, and bingo. Bingo rules apply only if a bingo product is actively offered by us at the time of play.

9. Account Access and Security

You are solely responsible for maintaining the confidentiality of your login credentials. We are not liable for any loss resulting from unauthorised access to your account where you have failed to keep your details secure. Please notify us immediately if you suspect any unauthorised use of your Lucky Vegas login.

10. Governing Law

These Terms and Conditions are governed by the laws of Malta and, where applicable to our UK operations, the laws of England and Wales. Any dispute arising from your use of our services shall be subject to the jurisdiction of the relevant regulatory authorities, including the Gambling Commission of Great Britain.

We reserve the right to amend these Terms and Conditions at any time. Continued use of our LuckyVegas platform following any such amendment constitutes your acceptance of the revised terms. For any questions regarding these terms, please contact us at dpo@luckyvegas.com.